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SERVPRO of Des Moines NW
- Fire Protection Services
- Grimes, IA
About this business
SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more
Location details
3600 SE Destination Dr, Grimes, IA, 50111, United States
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RecommendedThese guys are great! I needed help in my daughter’s apartment in Ames and I needed it fast as I was only going to be in Ames for a few hours. I called and they said “we will be right there.” And they were! They listened to me. They helped find moisture that was causing mold and they helped me work with the building managers to put an action plan in place to get rid of the mold and dry out the apartment to avoid future mold. They even went back today to check moisture levels again! I highly recommend them!!
I have had a wonderful experience with ServPro. Our refrigerator leaked while we were on a trip. We had over 10,000.00 in damage. Jessie, Carlos and Zack have been extremely prompt, very courteous, respectful and friendly. They have shown up and called exactly when they promised. They always explained exactly what they were doing and what I should expect. I am in customer service and have very high expectations. These gentlemen and ServPro have exceeded all my expectations. I would highly recommend them.
Based on our experience, Brian Burkle's Servpro franchise is not a wise choice for mold remediation. We've had the crews scheduled to come out for 2 different jobs that were to take a total of less than two days, but it's taken 5 separate days to get jobs worked on and 2 months later they're still not finished. We've been no-showed on twice and not notified that they chose to cancel on us. We've been canceled on a 3rd time (this time they at least had the courtesy to tell us in advance rather than waiting for us to call and ... read more
Frequently asked questions about SERVPRO of Des Moines NW
How is SERVPRO of Des Moines NW rated?
SERVPRO of Des Moines NW has a 4.5 star rating with 118 reviews.
When is SERVPRO of Des Moines NW open?
SERVPRO of Des Moines NW is open now. It is open 24/7.
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