SERVPRO of Delaware, OH

David Simon 

on Google

a month ago

Based on my experience, the franchise needs to consider a change to its core processes, starting with communication and transparency. During the initial call to schedule mitigation they were rightfully concerned with who the owner of the property was, but failed to communicate with the owner throughout the process. The confusion over who the "owner" of the project was created a major disconnect. A professional business should have a clear, documented chain of command. Before any work begins, they should identify the primary ... read more

Cody Dodds 

on Google

3 months ago

I had flooding in my basement. 5 inches of sewage back up. Within 2 hours of calling the office my basement was cleaned and sanitized and the team had come and gone. Very professional service from Erin over the phone and Logan assessing the basement. Great service. Thank you!! 

Carol Stokes 

on Google

3 months ago

I called ServPro to get an estimate on some water damage I had. Logan C. showed up right on time, was courteous and professional, explained what he was doing and reviewed options with me. While ultimately I had little damage (luckily) and didn't require their services, I wouldn't hesitate to reach back out again if I did need work done. This location cares about their customers and has stellar employees; I would highly recommend them. 

Daniel Pauley II 

on Google

4 months ago

Professional and knowledgeable.. 

NovaGray 

on Google

6 months ago

Working with Ashley made the process seamless. Absolute all-around great experience. Highly recommend!