SERVPRO of Carteret & East Onslow Counties

Sabrina Walmsley 

on Google

2 weeks ago

I cannot say enough good things about the SERVPRO team, especially Phil, Ellis, and Shelly. From the moment they arrived, they brought a level of professionalism, knowledge, and calm that made a very stressful situation feel manageable. Phil and Ellis were outstanding. Their communication was clear and consistent, and they took the time to explain every step of the process so we always knew what was happening and why. They worked efficiently, but never rushed through anything. You could tell they truly cared about doing the ... read more

c breeden 

on Google

2 weeks ago

Can’t recommend them enough! Without going into detail they went above and beyond to ensure we were satisfied. Tim and crew were great and very thorough. 

Diane Apraham 

on Google

2 months ago

The crew, Bobby, Reggie, Phil, David and Shelley were great! They answered all questions, treated our home like it was theirs. They worked professionally and cleaned up every day before going home. I highly recommend this Servpro. 

Charles Johnson 

on Google

4 months ago

I discovered a major plumbing failure in my master bathroom on a Sunday, leading to the need for ServPro’s expertise and quick response. Within hours of my call, I received a call back and a crew on site the very next morning first thing! Was impressed with the response time, attention to detail, respect given to our property and the clear/open communication that Bobby, the Crew Chief Reggie, and Techs-Marcus & Albert provided as they mitigated the plumbing failure and repairs. Their Team’s willingness to work with my work s... read more

Richard Franklin 

on Google

5 months ago

Townhome was flooded due to an upstairs water leak. Everything was damaged, walls, ceilings, carpet, personal belongings, furniture, everything. Unfortunately, we didn't find Servpro until we had spent months searching for somebody who would give us an estimate the insurance company would approve. 2 out of 10 people we called actually showed up and then out of those who showed up, only 1 would give an estimate. Well, we got somebody who said they were willing to work with us but now we realize they overcharged us, then they ... read more