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Servicemaster Quality Restoration
- Fire Protection Services
- Indian Trail, NC
About this business
ServiceMaster Restore provides disaster restoration services to business and homeowners for every occasion and emergency, including floods, fires, storms, and vandalism. We work to your specifications and guarantee the job is done right or we do it over. We've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end, to repair everything from water to fire and smoke damage. Our teams will dry and clean everything from documents to ... read more
Location details
145 Cupped Oak Dr Suite 104, Ste 104, Indian Trail, NC, 28104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I did not have to give a one star I wouldn't give any. This company does not have their own workers. They subcontract out everything. During our project that took months too long, they had 6 different flooring people come out and our floor is still not right. The general contractor that they assigned was rude, abrasive, and very unprofessional. We are having to redo everything that they so called did because of sub contractors that they hired that did not know what they were doing.
Ty and Brandon did an excellent job and demonstrated great knowledge regarding the issues I was experiencing. Ty was especially helpful in answering all of my questions. As this was my first time encountering such a problem, I was understandably nervous and concerned, but his professionalism and support put me at ease. I truly appreciate the quality of service I received.
The Customer service was not good at all. The service people And the insurance company were not connected and did not Set the expectation well regarding what to expect with this service. The mitigation person Did not show when he was expected on a couple of occasions and left equipment behind. The repair people did a good job, but again scheduling was an issue.
Very friendly and professional. Great work performed at our home. Would definitely recommend.
Marcos and this company have been the best part of this process. Our water heater leaked causing water damage to much of our downstairs floors and Marcos was there at the beginning mitigating it and making sure we have been taken care of each step of the way. He picks up his phone every time I call and stays on top of other people in the process to respond timely was well. Thank you for such great service.
Frequently asked questions about Servicemaster Quality Restoration
How is Servicemaster Quality Restoration rated?
Servicemaster Quality Restoration has a 3.7 star rating with 58 reviews.
When is Servicemaster Quality Restoration open?
Servicemaster Quality Restoration is closed now. It will open on Monday at 9:00 a.m.
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