ServiceMaster of Ottawa

shelley harrold 

on Google

3 months ago

I had a sewer backup and had them do the cleanup. Jason did the estimate and the job came in under the quote. Justin did a great job with the cleaning. Both arrived at the times arranged and I was given a call the night before to confirm. Very happy with the service. 

shelley harrold 

on Google

4 months ago

I had a sewer backup and had them do the cleanup. John did the estimate and the job came in under the quote. Justin did a great job with the cleaning. Both arrived at the times arranged and I was given a call the night before to confirm. Very happy with the service. 

Sheryl Hunt 

on Google

8 months ago

I just wanted to highlight the experience we have had in our dealings with the Service Master restoration team. Aside from the other negative aspects of a house fire - another that I would have had no idea of is that (mostly) everyone you are working with to resolve the matter/move forward sees you as either 'just another job' (at best) or at worst, like we are someone/something that no one wants to deal with. We are costing folks money (despite no fault of our own) and that underlying sentiment is clear in most dealings. Th... read more

Marjorie Ashworth 

on Google

8 months ago

They kept me informed of the progress of my claim. 

R T 

on Google

11 months ago

We had to deal with ServiceMaster after a water leak in our home. In terms of communication and punctuality, the company was terrible. It took weeks to initiate the work to be done. Once the work started, there was no communication on timelines and on more than one occasion we had people show up at our house with no notice- often first thing in the morning so we had to scramble to leave while they worked. Improved organization and communication would go a long way!