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ServiceMaster By Hedden
- Carpet Cleaning
- Maple Grove, MN
About this business
ServiceMaster DSIis a privately held service business management company specializing in providingresidentialandcommercialdisaster restoration services through the ServiceMaster Restore and ServiceMaster Recovery Management (SRM) brands. ServiceMaster DSI has grown to be the premier ownership group within the ServiceMaster network, amassing 55 licenses within the United States and serving as the flagshipSRMoperator. Through these brands, DSI services clients in all 50 states and its large loss team have provided commercial d... read more
Location details
9702 85th Ave N, Maple Grove, MN, 55369, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I contracted Service Master DSI of ***********, ********* in the summer of 2021 to repair my garage roof, some vinyl siding, and reshingle a portion of my house and garage. Work was completed at the end of October 2021 and cost nearly $12,000. My house and garage were now a mixture of new shingles and the original 18-year-old shingles, both of which were the exact same brand and model.In early May of 2022, 6 months after Service Masters work was completed, a spring thunderstorm blew through and ripped off approximately *****... read more
This company came in to do water mitigation. They put holes in my walls and floors and bent a water pipe, then denied it. Then they expect me to pay a ****, when their damages exceeded what the **** was. I spoke to them, they said they would get back to me. Next call I get is that if I don't pay the **** they will send it to collections. I have pictures! Proof! See you in small claims court boys!
HORRIBLE! DO NOT USE! They had me on the pay no mind list for remodeling after my insurance company approved all repairs, I had the misfortune of speaking to Tom Petrovic who could not care less that his company is losing a $40K job. They insist on Banker's hours and will not budge after 4:00 pm or on weekends, they expect you to take a day off work to accommodate them when you're the paying customer! They were rude to me I am convinced because I am a woman and they thought they could bully me. There are too many professiona... read more
We had a major water leak in our finished basement last fall. We called service master to help with the mitigation of the damage to carpets, wall ect. On the initial visit we were told the total would be in the range of $2500-$3000. At this point we were unsure if the damaged was covered by our insurance company. We found out that this damage was covered, and the initial estimate from the adjuster was more or less in line with the verbal estimate from ServiceMaster. Once Servicemaster found out we were covered the price rose... read more
Business response:
Mr. M*****, Thank you for bringing this issue to our attention. We take your concerns seriously and would like the opportunity to discuss them in more detail so we can look into this situation. We pride ourselves on a high level of customer satisfaction, this experience doesn’t align with our company goals and objectives.
Worse service ever. $1700 for 3 bedroom house. Hardly even touched appliances. They are still dirty and greasy. Still dirty inside of toilets. We purchased this house and want to clean it up before move in now we have to hire somebody else. BAD service
Business response:
Summary: Mr. Joan ***** was not satisfied with the cleaning provided as was evidenced by the phone conversation John and I had on January 25th. John and I agreed to meet on January 26th at his new town home purchased to review cleaning issues and to come to a resolution. Cleaning issues discovered on January 26th, 2017 meeting •Kitchen and dining floor still had dust in the corners •Microwave-plate had a greasy film on it, not rinsed properly. Film on door. •Stove-interior had grease and baking residue that could still be cl... read more
Frequently asked questions about ServiceMaster By Hedden
How is ServiceMaster By Hedden rated?
ServiceMaster By Hedden has a 4.4 star rating with 110 reviews.
When is ServiceMaster By Hedden open?
ServiceMaster By Hedden is open now. It will close tomorrow at 12:00 a.m.
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