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Service Outlet
- Auto Repair
- Lafayette, CA
About this business
In the past, it was car dealerships that offered the best service to car owners. But local, independent repair shops were cheaper, more convenient, and often friendlier. Now you can have the best of all worlds. Since 1993, The Service Outlet has been providing dealership service at independent repair-shop prices. That service includes: * Certified mechanics, specially trained to service Acuras, Hondas, Lexus, and Toyotas * Genuine factory parts; never aftermarket or rebuilt substitutes * Two convenient locations, in San Ramo... read more
Location details
3360 Mt Diablo Blvd, Lafayette, CA, 94549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service, satisfaction guaranteed
They mishandled my car. I had to go back multiple times for the same issue and it never got fixed. They also tried to overcharge me for everything so make sure to negotiate down with them if you do business with them (which I don't recommend in the first place). The prices would consistently be around 30% more than they should be if you do research online. In total I wasted a couple of thousand of dollars here. Ended up going to a different place and it immediately got diagnosed and fixed. Would not recommend this place to a... read more
Just found out these guys just charged my 73year old mother nearly $200 to tighten her gas cap because the check engine light was on in her car. So they certainly have shady ethics on display.
Great service! Great people. Always worth the visit and make you want to come back.
Having just purchased a beautiful used Lexus, I was in need of a trustworthy, efficient and friendly service provider. I have found that in Service Outlet, Lafayette! Art was super helpful and informative. I asked that they do a thorough inspection and list all the things it needed, I was determined to get it completely up to snuff. Well, Art and the techs there gave me great and honest feedback and estimates of future needed services, but told me all it needed for now was an oil change. If you are looking for an honest mech... read more
Frequently asked questions about Service Outlet
How is Service Outlet rated?
Service Outlet has a 4.6 star rating with 30 reviews.
When is Service Outlet open?
Service Outlet is closed now. It will open tomorrow at 8:00 a.m.
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