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Service King Collision Seattle (Now Crash Champions)
- Automotive
- Seattle, WA
About this business
At Service King, we proudly deliver the industry's best-in-class collision repair service at more than 300 locations nationwide. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, Service King is proud to be the collision repair provider of choice for leading insurance carriers across the U.S. Our team backs every repair with a written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recogn... read more
Location details
3711 Rainier Ave S, Seattle, WA, 98144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Extremely unprofessional — I do not recommend Crash Champions. I had a damage assessment appointment, and after waiting longer than expected, they told me the report would be ready in 15 minutes. Since I had to leave, I asked them to email it to me and my insurance company. They agreed it would be sent out that same day. Two days later — still nothing. I followed up, and they said they had forgotten and would “work on it now.” Another full week passed, and still no report. I called again, and someone named Cindy answered the... read more
4 week repair take took 3 months to complete. Then, 5 months after picking up my vehicle and paying for the repairs, they demand a new payment because they didn’t correctly coordinate with the insurance company. When I questioned why it was not properly handled and how it took them so long to figure it out, I was hit with a curt retort about how it’s not their fault. Now, out of the blue I have a huge past due payment and when I asked for time to pay it - the response was “No” - no sympathy, no apologies for mishandling the ... read more
No response in over a week. I made an appointment, they took pictures, they promised to send an estimate. Called back in a few days, was told management would get back to me. Never heard from them. The lady who helped me take photos was nice.
Took my car here after getting t-boned by a truck backing up. The repair process has been frustrating with multiple trips to the shop. If you value your time, there's other options. Pros: The external body work was done well. They also vacuumed and cleaned the upholstery, that was nice. Cons: Before we dropped off our car, the battery worked fine. When we picked it up, it couldn't hold a charge and needed to be replaced. The rep said they added water to the battery because it was old and it needed servicing. I didn't authori... read more
Frequently asked questions about Service King Collision Seattle (Now Crash Champions)
How is Service King Collision Seattle (Now Crash Champions) rated?
Service King Collision Seattle (Now Crash Champions) has a 4 star rating with 214 reviews.
When is Service King Collision Seattle (Now Crash Champions) open?
Service King Collision Seattle (Now Crash Champions) is closed now. It will open tomorrow at 8:00 a.m.
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