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Service King Collision Rochester
- Automotive
- Rochester, NY
About this business
Location details
1024 W Ridge Rd, Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Insurance sent us here after we got rear ended. Nothing and I mean nothing was done right. The fabric was falling down inside after them due to not putting the clip/pins back in, trunk door barely opened or closed without alot of force, back up camera was way off, the truck started rusting a year later and the best part is the paint color did not match AT ALL. We then brought it back not once but twice to have the things fixed and nothing was ever fixed or resolved. Do not recommend, trash.
I went in for a simple quote to replace a damaged passenger-side outer tail light assembly. The front desk was nice and able to offer me advice, took pictures, and sent me a quote all in the same day, so that was appreciated. However, the quote they gave me was absurd - over $400 that included 2.6 hours of labor and charges for redundancy and extensive removal process. It was clear to me that they barely have any actual knowledge on cars and instead just relying on an insurance estimation software and corporate quota to fill... read more
They never returned calls or have updates on the status of our vehicle. Poor customer service
My car was parked during hit and run,Ins. sent me there the experience was super easy and quick friendly kept me updated throughout the repair progress. The car came out awesome than it was..they also vaccumed insides too.. wonderful experience felt so relieved!
Give this branch a zero I would. I brought it in for warranty work on a hitch. They kept it for a month and refused to warranty their work. I also realize that they stole my camera out of my truck and put a whole bunch of miles on my truck doing errands. Very dishonest people working here. Beware, just want other people to be careful and that this doesn’t happen to anyone else!
Frequently asked questions about Service King Collision Rochester
How is Service King Collision Rochester rated?
Service King Collision Rochester has a 3 star rating with 12 reviews.
When is Service King Collision Rochester open?
Service King Collision Rochester is closed now. It will open tomorrow at 9:00 a.m.
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