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Service King Collision Ridgeland (Now Crash Champions)
- Automotive
- Ridgeland, MS
About this business
Location details
254 US-51, Ridgeland, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The initial customer service was good , but they did not follow the proper procedures and started repairs without notifying us of an estimate prior to starting repairs that they were told we did not want done. We were just there for an estimate. When told we were going to pick the car up they said we couldn’t because it had already gone to the paint shop and we would have to pay the deductible before they would release the car.
Absolutely the Best!! Stayed in touch by phone and email! They were very kind and considerate! Top notch customer service!! Absolutely great job on my car! Katrina is the best!
Poor service. Lorie always promises to call back and follow up. The part was backorder without any updates and we had to call and find out. Now, we've been paying for a lease car and its been over a month. Now they can't even calibrate it causing even more delays and nobody knows nothing. I will never use them ever again!!!
I was initially very pleased with the work completed on my vehicle and appreciated the thoroughness of the original repair process, which is why this ongoing issue has been so disappointing. I have tried to be patient, but my experience with Crash Champions in Ridgeland regarding a passenger-side mirror replacement has been extremely frustrating. This issue has been ongoing since December 25, when my mirror came off while traveling for the holidays. After my vehicle was repaired for an unrelated oil leak, I contacted them in... read more
Frequently asked questions about Service King Collision Ridgeland (Now Crash Champions)
How is Service King Collision Ridgeland (Now Crash Champions) rated?
Service King Collision Ridgeland (Now Crash Champions) has a 4.1 star rating with 173 reviews.
When is Service King Collision Ridgeland (Now Crash Champions) open?
Service King Collision Ridgeland (Now Crash Champions) is closed now. It will open tomorrow at 8:00 a.m.
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