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Service King Collision Placentia
- Automotive
- Placentia, CA
About this business
At Service King, we proudly deliver the industry's best-in-class collision repair service at more than 300 locations nationwide. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, Service King is proud to be the collision repair provider of choice for leading insurance carriers across the U.S. Our team backs every repair with a written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recogn... read more
Location details
750 Monroe Way, Placentia, CA, 92870, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I dropped off my Mercedes Benz CLA 250 to have them fix my bumper, fender and headlight. My car was dropped off Saturday, May 3 and scheduled for completion for Monday, May 12. On pick up day, I called crash champions, and was told that my car was not ready for pick up because they needed to order two OEM Mercedes headlights because the aftermarket headlights they ordered were not operable. The service tech stated that they had to order a driver side headlight because of a broken tab, even though there wasn't any damage to t... read more
I had a very good experience at Crash Champions when my rear bumper got damaged in a minor car accident. This shop was recommended by my insurance company and the staff was transparent and kept good communication with me about the work that needed to be done on my car. They were even able to get it back to me earlier than originally anticipated and walked me through the repairs that were done once it was ready to be taken home to make sure I was satisfied. They also washed my car and cleaned the interior before they returned... read more
Geovanna the front desk lady was nice. But the overall customer service at crash champions was awful. They kept pushing back my date on when my car was ready. They said 10 days but it took over 3 weeks. They out me on hold for an hour for a simple question. The check engine light came on and I had to go back 5 times for them to fix it. Never going here again, very disappointed. But shout out to Geovanna.
Geovanna the front desk lady was nice. But the overall customer service at crash champions was awful. They kept pushing back my date on when my car was ready. They said 10 days but it took over 3 weeks. They out me on hold for an hour for a simple question. The check engine light came on and I had to go back 2 times for them to fix it. Never going here again, very disappointed. But shout out to Geovanna.
I couldn’t be more impressed with Crash Champions in Placentia! From start to finish, the experience was smooth and stress-free. Scheduling was easy, drop-off was simple, and the team jumped on the repairs right away. Throughout the process, communication was clear, timely, and professional. A special shoutout to Jessica ,Giovana, and Edgar—they truly went above and beyond to make sure I had a good experience and gave me peace of mind while I was away . The entire team was fast, reliable, knowledgeable, and incredibly detail... read more
Frequently asked questions about Service King Collision Placentia
How is Service King Collision Placentia rated?
Service King Collision Placentia has a 4.2 star rating with 121 reviews.
When is Service King Collision Placentia open?
Service King Collision Placentia is closed now. It will open at 7:00 a.m.
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