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Service King Collision Newcastle (Now Crash Champions)
- Automotive
- Newcastle, WA
About this business
At Service King, we proudly deliver the industry's best-in-class collision repair service at more than 300 locations nationwide. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, Service King is proud to be the collision repair provider of choice for leading insurance carriers across the U.S. Our team backs every repair with a written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recogn... read more
Location details
13032 Newcastle Way, Newcastle, WA, 98059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Incomplete repairs and poor communication. The repairs were supposed to be finished on 1/24/25, then it got pushed back to the 28th, then again to the 31st with no explanation or reasoning. In the end I noticed a panel was missing on my front drivers side, below the steering wheel. A phone call to the shop was made but after being put on hold for a while, there was no response from the manager. If you want a place with poor work performance and incomplete repairs then this is the place for you.
They are so communicative, kind, and easy going here. They have made me feel very taken care of during the car repair process which I think most can agree is terrible and stressful. I felt great going in, they answered all my questions, they will coordinate with Enterprise for you and I had to wait in the lobby for a ride for a little while and overheard them chatting on the phone with a customer and they were SO nice. Listening to them be so understanding and trying to work to get someone in ASAP when they already had a ful... read more
Great experience！My Car looks like brand new!
I'm giving you a 1 star because I couldn't stand the smell from the second I got in your reception lobby. Yall need some ait freshners/sanitizers.
Very good experience, very friendly, every day they send a text message to update you. They delivered my car vacuumed clean and the work was excellent as if it had never been crashed. They did more than I expected. Thank you very much, Crash Champions team.
Frequently asked questions about Service King Collision Newcastle (Now Crash Champions)
How is Service King Collision Newcastle (Now Crash Champions) rated?
Service King Collision Newcastle (Now Crash Champions) has a 4.2 star rating with 96 reviews.
When is Service King Collision Newcastle (Now Crash Champions) open?
Service King Collision Newcastle (Now Crash Champions) is closed now. It will open tomorrow at 8:00 a.m.
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