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Service King Collision Lorton
- Automotive
- Lorton, VA
About this business
Location details
7901 Kincannon Pl, Lorton, VA, 22079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
HORRIBLE CUSTOMER SERVICE! The shop had my car for 49 days! Completely unacceptable. Horrible customer service. Kyle was full of excuses as to why my car was taking so long (49 days) and took no accountability. NEVER RECEIVED A CALL FROM A MANAGER! They did end up paying for 15 days of a rental car but that was ONLY after I insisted on it.
HORRIBLE CUSTOMER SERVICE! The shop had my car for 49 days! Completely unacceptable. Horrible customer service. Kyle was full of excuses as to why my car was taking so long (49 days) and took no accountability. NEVER RECEIVED A CALL FROM A MANAGER! They did end up paying for 15 days of a rental car but that was ONLY after I insisted on it.
Kim was awesome! Great service!! 10/10
Great shop to work with, thank you Kim. A+
The experience I received from Steve H., service advisor at Crash Champions in Lorton, VA, was inadequate, very disappointing, and lacked common courtesy and professionalism. My car was rear-ended in an accident. Repairs were done on the bumper and liftgate. Previously, the liftgate would open intermittently using the key fob, but I could always lift the gate manually. After having my car serviced at Crash Champions, I was not able to open the liftgate at all, using either method. I was told by Steve, that a diagnostic test ... read more
Frequently asked questions about Service King Collision Lorton
How is Service King Collision Lorton rated?
Service King Collision Lorton has a 4.1 star rating with 265 reviews.
When is Service King Collision Lorton open?
Service King Collision Lorton is closed now. It will open at 7:00 a.m.
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