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Service Fusion

3.3

About this business

Location details

8605 Freeport Parkway Suite 200, Suite 200, Irving, TX, 75063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.3174 reviews
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Richard Valdes's profile image
Richard Valdes 
2 years ago

I don't understand why wit so many softwares out there the service fusion can't provide a cardswiper for processing credit cards. I can't tell you how uncomfortable it is to have to type in manually all the information and then the customer looking over you wondering why I'm typing in all the credit card numbers and what I'm gonna do with it 

Vadym Snesrud's profile image
Vadym Snesrud 
2 years ago

Disappointed with all the software issues and crashes that happen on a weekly basis. Price is attractive but not worth the headache and loss in revenue from all the system crashes. 

Mike Nelson's profile image
Mike Nelson 
3 years ago

Completely buggy. Went to cancel and low and behold just like the google reviews it was a back and fourth game resulting in them saying they never got it even though they confirmed the email address I sent the request to per their instructions on how to cancel when you call in. I was literally called a liar and the fact that I’m saying the software is buggy and glitches and that I’ve only had a few days of experience vs the cancellation team never stating he’s been there fo… See more 

Josh Walker's profile image
Josh Walker 
recommend  Recommended
5 years ago

Love the user friendliness of it and they are constantly doing upgrades and updates to the system. they also have very good customer support every time I've called in. 

Michael Wuerstlin's profile image
Michael Wuerstlin 
recommend  Recommended
5 years ago

Absolutely love the system. Needs some work in the inventory department and some minor tweaks here and there but what I love about this company is their willingness to take feedback to heart. It has saved our company in so many ways and it only gets better the more we use it. If they can take some of the feedback on the inventory system and flesh it out a bit more then this program will be flawless in our eyes!! 

Lynnie Lewter's profile image
Lynnie Lewter 
recommend  Recommended
6 years ago

It's multifunctional and simply stellar. 

Vanessa DAlessandro's profile image
Vanessa DAlessandro 
7 years ago

We’ve had SF for about 4 months now and although the system is versatile we sometimes run into rode blocks base on the nature of our business. it’s employees go above and beyond to make it work or give us another idea or way to make the system work the way we need it to. Aramis Kudryashov and Nick Kempf are two employees I would like to call out by name. We had a 911 on Friday towards the end of the day and without their help we would have not been able to pull it off. Thank you guys! You guys are exemplary employees and I a... read more

Shelly Curran Bedrossian's profile image
Shelly Curran Bedrossian 
recommend  Recommended
7 years ago

I have been working with SF and Joseph Harris for 2 months now and I am very pleased with the level of software and Joseph's response time. I own Secure Lock and Alarm in Boston,MA and this is my first time implementing CRM and fleet management software. The learning curve for me has be tedious as I didn't have quality data in QB to begin with. Joseph and the entire SF team have been helpful in guiding me through the process. I vetted over 15 types of software prior to making my decision with SF, and I am very happy that I d... read more

Shelly Curran Bedrossian's profile image
Shelly Curran Bedrossian 
7 years ago

I have been working with SF and Joseph Harris for 2 months now and I am very pleased with the level of software and Joseph's response time. I own Secure Lock and Alarm in Boston,MA and this is my first time implementing CRM and fleet management software. The learning curve for me has be tedious as I didn't have quality data in QB to begin with. Joseph and the entire SF team have been helpful in guiding me through the process. I vetted over 15 types of software prior to making my decision with SF, and I am very happy that I d... read more

Frequently asked questions about Service Fusion

How is Service Fusion rated?

Service Fusion has a 3.3 star rating with 174 reviews. 

When is Service Fusion open?

Service Fusion is open now. It will close at 5:00 p.m.  

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