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Service Department - Sewell BMW of Plano
- Automotive
- Plano, TX
About this business
Location details
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
The premier BMW service center in the Dallas-Fort Worth area is renowned for its exceptional service. I traveled from Dallas specifically to bring my vehicle here, and I was consistently satisfied with the results. The center’s customer service is exemplary, characterized by a genuine respect for each client. I particularly enjoyed working with Max and Whalen, who provided a seamless and effective communication experience. Sewell, I extend my gratitude for your outstanding service. I intend to continue utilizing your service... read more
Had to have my X3 towed in due to limp mode. Next day I was told that the mechatronic module needed to be replaced at $10K. I asked for them to look again that can’t be it. Was told it went through all the diagnostic steps and that is what BMW verified it was. I had it towed to Eagle Transmission and I was told they found a loose wire, since they had to have someone come out and reprogram they would have to charge me $400. I was in shock! Please don’t go to this dealer for anything other than the routine oil changes. Such a ... read more
Lovely folks at this service center. Always polite and cordial and helpful with any requests you have. Love the car washes at this place.
I love how streamlined BMW is. I received a notification on my app that service was due and I was immediately connected to the service department nearest to my location. Plano had plenty of appointments open during my availability and I was able to schedule and add to my calendar with one click. When I drove into the service bay, I was immediately greeted and took a seat in the comfortable waiting area. They quoted me an hour and a half wait for my oil change, including the multipoint inspection. I received updates while I w... read more
Jamie at the BMW Service Center was absolutely incredible. From the moment I arrived, everything felt seamless—quick, efficient, and completely stress-free. But what really stood out was Jamie’s level of care. She didn’t just do her job—she went above and beyond to make sure I felt taken care of every step of the way. It’s rare to come across someone who genuinely cares about the customer experience the way she does. Her professionalism, attention to detail, and positive attitude made a lasting impression. Because of Jamie, ... read more
Frequently asked questions about Service Department - Sewell BMW of Plano
How is Service Department - Sewell BMW of Plano rated?
Service Department - Sewell BMW of Plano has a 3.7 star rating with 6 reviews.
When is Service Department - Sewell BMW of Plano open?
Service Department - Sewell BMW of Plano is closed now. It will open at 7:30 a.m.
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