This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Service Department - Sewell BMW of Plano
- Automotive
- Plano, TX
About this business
Location details
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
My engine light came in at 49900 miles which is well within new vehicle warranty. Drove it in for service. By the time i reached service center mileage went over 50k. They immediately denied warranty claim and asked to charge around $1k. Been servicing my vehicle here for over 2 years and they didn't even bring a service manager to discuss a goodwill warranty option. Reached out to BMW NA corporate office to see my option. While they have been good with providing loaner vehicle, they price has always been on higher end compa... read more
Very good service and high quality service
I purchased an X5 50e hybrid a month ago, and within the first week, I encountered an engine light warning. It took the service team three days to resolve the issue. By the second week, the car developed drivetrain and high-voltage engine problems, struggling to start. This time, the service process took an entire week, with minimal communication on the cause of the issue. Every time I raised concerns, I was repeatedly told, “That’s why there’s a warranty.” But is that really acceptable for a premium vehicle known for reliab... read more
Great people! Amazing service!
Delaney offered excellent service when I brought my vehicle for repairs. I dropped my car and left with a loaner within 20 minutes.
Frequently asked questions about Service Department - Sewell BMW of Plano
How is Service Department - Sewell BMW of Plano rated?
Service Department - Sewell BMW of Plano has a 1 star rating with 1 review.
When is Service Department - Sewell BMW of Plano open?
Service Department - Sewell BMW of Plano is closed now. It will open at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com