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11666 Katy Fwy, Houston, TX, 77043, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 1:00 p.m. | |
Sun | Closed |
My wife went to get her oil changed this morning and they told her she needed to replace all the tires (the car only had 40,000 miles, so no need to replace), and she also needed to replace the inspection reader, otherwise she would not be able to pass the state inspection, and it would cost $5,600 to replace it, but my wife just passed the state inspection at take5 this week, and her car's OBD reader had no problems at all, I don't know why they asked her to replace it, which makes me very uncomfortable, and I don't think t... read more
The extreme rudeness I experienced during a phone call with one of your customer service representatives (Arturo Garza). I scheduled a service appointment online - where I selected the dealership location, for an oil change and to check on recalls for my vehicle. During the call, Arturo asked if I was aware that I was scheduling the appointment at the Kirkwood location, I specifically chose the Kirkwood location as it is closer. Arturo seemed bothered byt his and asked what it was that I needed done. I then informed him that... read more
Bad service , refuse to take call
Donavon always keep in contact with any issue. Great dealerhip. Always leaves my car in good condition.
Service Department - Lincoln has a 3.5 star rating with 15 reviews.
Service Department - Lincoln is open now. It will close at 6:00 p.m.
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