Service Department - Kamaaina Motors

Jasmine C 

on Google

a week ago

I brought my dodge minivan in and asked service to just check my transmission fluid. The woman who claimed to be the service manager tried really hard not to laugh at me. As did the man who claimed to be the finance manager. While I stood there in tears, scared that my van was going to accelerate on its own again and kill me and my children, these two people made me feel like we were not important because we can’t afford their atrocious service prices. I only asked them to check my transmission fluid and they basically said ... read more

Chad Merrill 

on Google

a year ago

Worst customer service I have ever experienced. They have had my car almost 2 weeks and never ONCE has the technician Corey called me with an update. After 5 days I started calling them daily. Each day I was told the same thing, " the technician is looking at your vehicle right now, we will call you back by the end of the day with an update" . Never got a call back ever on any of days and was told that same BS line 5 days in a row!!! I was actually considering just purchasing a new vehicle from them rather than repairing min... read more

Gin 

on Google

4 years ago

Always great, friendly service. I highly recommend the Preferred Customer Program, its well worth it and makes everything so smooth and easy. Wanna shout out Lena who I usually see, and Shane, who did a great job the other day.