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6650 State Hwy 121, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I brought my car to this Audi service 2 months ago for a coolant leak. They quoted me over $10,000 for the repair with other parts they suggested. I have CarMax extended warranty and paid around $1,800 out of pocket. Fast forward 2 months - I get the coolant leak warning again. I called the service center, they did another inspection, and now they’re telling me it’s another $1,800. So clearly, they didn’t fix the problem the first time. I’ve had my car towed back home and will never bring it to this service center again. My ... read more
Spent more than I expected for my first visit. Micheal was great figuring out some warranty repair I got done. Plus they gave me a nice loaner car
Communication is terrible here. I called audi and spoke with Judith regarding my service. I drive a Q8 and wanted the loaner to get what I drive. I was told they will only loan you Q5 or Q7, I had the Q5 before and I didn’t like the car even for a loaner so I asked for a Q7. She told me they had some available for loan and I told her I was on my way up there. When I arrive I speak with Alex and she tells me they don’t have loaner cars and even if they did I would get a Q5. This was a waste of my time, one person tells you on... read more
Service Department - Audi Mckinney has a 2.8 star rating with 8 reviews.
Service Department - Audi Mckinney is open now. It will close at 7:00 p.m.
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