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Service Department

4.6

About this business

Volkswagen of Ocala's service department 

Location details

5135 SW College Rd, Ocala, FL, 34474, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.61,284 reviews
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ISMAEL Diaz's profile image
ISMAEL Diaz 
on Google
3 days ago

Update.... The new battery installed by AutoZone almost burned out my electrical system. Luckily the car alerted me to what was happening. The next day VW mechanics fixed everything before any harm was done. The problem is once the battery is disconnected the computer system must be programmed correctly. DON'T TAKE YOUR NEW VW TO ANY OF THESE AUTO SHOPS, THEY WILL RUIN YOUR VEHICLE......THANK YOU VW MECHANICS...... Great customer service.I came in to have my driver's seat repaired (covered under warranty) Professional job, y... read more

Barbara Soto's profile image
Barbara Soto 
on Google
4 days ago

I’m a long time customer of VW and again agent, mechanic supplied excellent service & pics, video of car. Coupon on discounts available, & I was able to use Bday coupon management gave me! A Comfortable TV area w/drink/great snacks, made a comfortable wait. 

Michael's profile image
Michael 
on Google
4 days ago

Best dealership I have ever been to. It was clear they like trying go above and beyond, and I recommend them to any VW owner. Thank you Ricky and Danny. 

Karen riley's profile image
Karen riley 
on Google
5 days ago

Everything was good except for the wait time for a routine service plus a tire that needed to be plugged. Three and a half hours is unacceptable 

Lloyd Hill's profile image
Lloyd Hill 
on Google
5 days ago

Hands down GREAT EXPERIENCE! Tyler L. Is awesome! He made the repair and everything associated with it a breeze. Because of his approach and attitude. I'm overjoyed I bought a VW!! 

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Frequently asked questions about Service Department

How is Service Department rated?

Service Department has a 4.6 star rating with 1,284 reviews. 

When is Service Department open?

Service Department is closed now. It will open tomorrow at 7:30 a.m. 

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