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1701 US-287 BYP, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dropped my truck off Jan 27th. I picked it up Friday March 6th. The technicians at your dealership need to be trained on proper diagnostic procedures, instead of trying to throw a 14,000 engine at a stuck oil control valve. As a former technician, trained to DIAGNOSE issues and fix problems, Legacy Chevrolet is by far and away one of the worst service department experiences I have had.
The service advisor was very nice and professional, which I appreciated. However, after my tire rotation I noticed the tire pressures were not set evenly. I was told two tires had different pressure, but they were not adjusted to match the recommended PSI across all four tires. I would expect that after a rotation, all tires are set to the proper and equal pressure for safety and performance.
1/5 – Extremely Disappointed with Waxahachie Service Center (Auto Service Department) I pulled in with my MIL (check-engine light) on and a specific transmission code showing. From the moment I walked in, the entire department gave off the vibe that they really didn’t want to be bothered. The younger service advisor barely looked up and immediately hit me with, “Just a heads up—it’ll be 3–4 weeks before we can even get to it, and we don’t have a loaner vehicle for you.” No apology, no attempt to help, no offer to check avail... read more
Thad Trober provided outstanding service. He is extremely knowledgeable, professional, and always willing to go the extra mile to help. I highly recommend him.
Alexandra did an amazing job, and service was great too.
Service Center - Legacy Chevrolet GMC of Waxahachie has a 4.2 star rating with 63 reviews.
Service Center - Legacy Chevrolet GMC of Waxahachie is open now. It will close at 6:00 p.m.
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