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Service Center - Heiser Cadillac
- Automotive
- West Bend, WI
About this business
Location details
2620 W Washington St Suite #103, West Bend, WI, 53095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Dear Mr. Lockhart, I am writing to formally express my serious concerns regarding my recent vehicle lease transaction and the overall experience I had at your dealership. I am requesting that you personally review this transaction and contact me directly. I recently purchased a new vehicle from your dealership. The vehicle was delivered to me without adequate orientation. It took me approximately 15 minutes to figure out how to start the vehicle. Thank God for Google. My OnStar service was also not activated at the time of... read more
Anthony is an outstanding service advisor. His communication was excellent throughout the entire process, and he always kept me updated on the status of my vehicle. Thanks to Anthony and the other team members at Royal Cadillac, my service experience was smooth, stress free, and enjoyable.
BUYER BEWARE!! This Dealership is your typical shady car dealer and the General Manger JOHN LYNCH is a horrible person and businessman. If you don't want to be ripped off, go somewhere else.
BUYER BEWARE!! This Dealership is your typical shady car dealer and the General Manger JOHN LYNCH is a horrible person and businessman. If you don't want to be ripped off, go somewhere else.
If you have an EV that needs any type of servicing, do not go to Cadillac of Thousand Oaks. With all the new owners, I don't know who owns them now but they are not good (well not for an EV). I USED to take all my GMC's to this dealership for servicing. From my Yukon's, Escalade's and now Vistiq. Twice already when I make an appt, I show up and the servicing person tells me they do not have an EV technician and to make another appt. Even though when I make an appt I tell them I have an EV. The check in person tells me they ... read more
I would like to give a huge shout out to Lee Gault and the service department. The last few years services took a dip but I can honestly say that Lee and the service department team have been working to turn things around. My last couple of visits I was in and out within a reasonable time frame. To the service department team-keep pushing to make a difference and provide service of excellence. Sonja Dowell
My wife and I have been Coleman Cadillac customers for close to fifteen years. During that time, our SUV has required very few repairs - only routine maintenance. What we’ve noticed is that the people at Coleman are just as dependable as the vehicles they sell! Kristen Ravarra, Shane Van Dyken, and Brendan Coleman step up whenever any issue arises. They demonstrate that mutual respect does work. I highly recommend their company for their reasonable prices and efficient service. Many of my friends are also customers at Colema... read more
My experience with Moore Cadillac Richmond has been extremely disappointing. I purchased my vehicle nearly three months ago, and I still have not received my permanent Maryland registration, license plates, or vehicle title. During this time, the dealership has issued three temporary tags, and the registration process remains unresolved. After I filed multiple complaints regarding the delay, I received a letter stating that a vehicle title had been issued in Virginia. However, I am a Maryland resident, and I have not actua... read more
Homestead Bomni Cadillac stay away from this dealership!! Service and reps it’s a scam. I started coming here in February oil change! My car is in excellent condition never an issue!! Till I came here they do something to the cars to keep you coming back!!! Next my car dash lights up!! Apparently my battery needs replacement! No autoshop will assist a Cadillac so your forced to go dealership! I change battery. They tell me car needs transmission flush front brakes on 2%. I come back do that service. Now my wind shield wiper ... read more
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Service Center - Heiser Cadillac is closed now. It will open tomorrow at 7:00 a.m.
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