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Service Center - Germain Toyota of Naples

4.6

About this business

Location details

13315 Tamiami Trail N, Naples, FL, 34110, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.6168 reviews
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Alienelph's profile image
Alienelph 
a week ago

This five-star rating is solely for the purpose of acknowledging my service advisor, Michael Sullivan, and how great he was. Everybody else that I interacted with at the dealership? Not so much 

Debra Richards's profile image
Debra Richards 
3 weeks ago

I love this dealership!!!!! Thay are so professional and nice! Hunter in the service department is the best. If you are in the market for a new Toyota, rest assured the service after the sale is top notch! 

Cris Sanchez's profile image
Cris Sanchez 
3 months ago

I took my 2022 Corolla for a simple oil change, I HAD TO WAIT NEARLY 3 HOURS! Not a single rep came up to me and let me know the status of the service I BOOKED AN APPOINTMENT A WEEK PRIOR, I will NEVER bring my car here again for any service. I think Victor or whatever his name is, is an imaginary service advisor, because he did not show up NOT EVEN ONCE to apologize for the delay and update me on the status of the service. HORRIBLE CUSTOMER SERVICE!! I shouldn't wait this long for just an oil change where somewhere else, I ... read more

cristina m's profile image
cristina m 
7 months ago

Horrible service, it does not take more than 5 hours to do an oil change. Was very disappointed. 

Amanda Martino's profile image
Amanda Martino 
7 months ago

My boyfriend brought in his car with an appt. Approached 3 times about selling his car which he told them no. Told him he had to pay today bc no more warranty which was not true. Then leaves while car is getting oil change and got about 10 calls, between texts emails etc. Cabin filter, selling his truck , sign off on this. Just do the oil change and do better!!! 

Frequently asked questions about Service Center - Germain Toyota of Naples

How is Service Center - Germain Toyota of Naples rated?

Service Center - Germain Toyota of Naples has a 4.6 star rating with 168 reviews. 

When is Service Center - Germain Toyota of Naples open?

Service Center - Germain Toyota of Naples is closed now. It will open on Monday at 7:00 a.m. 

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