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Service Center - Germain Toyota of Naples
- Automotive
- Naples, FL
About this business
Location details
13315 Tamiami Trail N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
When the A/C on my 2024 Toyota Tundra 1794 Edition stopped cooling at approximately 20,000 miles, I brought it to your dealership and paid for service. I was told that refrigerant and dye were added and that I should continue driving and return when the A/C stopped cooling again so the leak could be located. I trusted your professional advice and followed those instructions. Over the following months, I returned to your dealership multiple times for regular maintenance, including oil changes and routine inspections. Your ser... read more
I would like to start by Thanking Edison and Rudy for ALWAYS taking care of us for our business and personal vehicles. With this said we have about 20 vehicles (Toyota, Ford, Mercedes, GMC, Subaru, BMW) and Germain Toyota Service Center is by far THE BEST service center we have worked with. Our advisor Rudy is always on top of things, very knowledgeable, efficient, and shows he enjoys his job. The manager Edison is excellent in helping when issues arise and is truly there to help his customers and support his advisors. These... read more
I had a wonderful experience at the service center today. I would love to give Chris, my service specialist, 12,000,000 stars. His customer service was simply the best. He is very personable, friendly, and knowledgeable. He was genuinely interested in my questions and concerns. Chris knows how to make the customer feel seen. He probably could of convinced me to buy a new car. :) Every person at this service center was good as well. It makes all the difference when businesses show they care versus just going through the motio... read more
MUY PERO MUY MAL trabajo del taller y a los superiores eso no les importa justifican el mal trabajo con escusas banales el 03/28/25 le pasaron el aceite al carro Toyota RAV4 2024 de mi esposa en más del doble de la cantidad en un cambio de aceite al motor y así se lo entregaron y ella caminó casi una milla el carro empezó a echar aceite por el tubo de escape y mucho humo y cuando regresó al taller el gerente y su equipo no le dieron importancia a la gravedad del asunto , solo vamos a cambiarlo nuevamente y como si nada hubie... read more
Estamos muy disgustados en realidad decepcionados del servicio del taller NO SON CONFIABLES. Mi esposo y yo tenemos un Toyota Highlander 2026 hace 3 meses que lo compramos y está en garantía y el arreglo del problema que tiene que es de fábrica el GERENTE no lo aprobó, es decir no lo quieren cubrir eso es un fraude están inventando excusas para quitarse responsabilidades y cobrarnos algo que no nos corresponde El CARRO ESTÁ EN GARANTÍA es una injusticia
Frequently asked questions about Service Center - Germain Toyota of Naples
How is Service Center - Germain Toyota of Naples rated?
Service Center - Germain Toyota of Naples has a 4.5 star rating with 174 reviews.
When is Service Center - Germain Toyota of Naples open?
Service Center - Germain Toyota of Naples is open now. It will close at 4:00 p.m.
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