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Service Center - Germain Toyota of Naples

4.5

About this business

Location details

13315 Tamiami Trail N, Naples, FL, 34110, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.5172 reviews
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Tammy Cruz's profile image
Tammy Cruz 
2 weeks ago

I had a wonderful experience at the service center today. I would love to give Chris, my service specialist, 12,000,000 stars. His customer service was simply the best. He is very personable, friendly, and knowledgeable. He was genuinely interested in my questions and concerns. Chris knows how to make the customer feel seen. He probably could of convinced me to buy a new car. :) Every person at this service center was good as well. It makes all the difference when businesses show they care versus just going through the motio... read more

Yunior Toledo Aleman's profile image
Yunior Toledo Aleman 
5 months ago

MUY PERO MUY MAL trabajo del taller y a los superiores eso no les importa justifican el mal trabajo con escusas banales el 03/28/25 le pasaron el aceite al carro Toyota RAV4 2024 de mi esposa en más del doble de la cantidad en un cambio de aceite al motor y así se lo entregaron y ella caminó casi una milla el carro empezó a echar aceite por el tubo de escape y mucho humo y cuando regresó al taller el gerente y su equipo no le dieron importancia a la gravedad del asunto , solo vamos a cambiarlo nuevamente y como si nada hubie... read more

Yanelys Colomina's profile image
Yanelys Colomina 
5 months ago

Estamos muy disgustados en realidad decepcionados del servicio del taller NO SON CONFIABLES. Mi esposo y yo tenemos un Toyota Highlander 2026 hace 3 meses que lo compramos y está en garantía y el arreglo del problema que tiene que es de fábrica el GERENTE no lo aprobó, es decir no lo quieren cubrir eso es un fraude están inventando excusas para quitarse responsabilidades y cobrarnos algo que no nos corresponde El CARRO ESTÁ EN GARANTÍA es una injusticia 

Andy Brandy Casagrande IV (ABC4EXPLORE)'s profile image
Andy Brandy Casagrande IV (ABC4EXPLORE) 
5 months ago

Broken Driver Seat in Brand New Tacoma… 1 year trying to get it fixed with zero success and subpar support from Germain + Toyota Corporate 

Alienelph's profile image
Alienelph 
8 months ago

This five-star rating is solely for the purpose of acknowledging my service advisor, Michael Sullivan, and how great he was. Everybody else that I interacted with at the dealership? Not so much 

Frequently asked questions about Service Center - Germain Toyota of Naples

How is Service Center - Germain Toyota of Naples rated?

Service Center - Germain Toyota of Naples has a 4.5 star rating with 172 reviews. 

When is Service Center - Germain Toyota of Naples open?

Service Center - Germain Toyota of Naples is closed now. It will open at 7:00 a.m. 

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