Service Center - Finnegan Chrysler Jeep Dodge Ram

Penny 

on Google

a month ago

Charged us for items we did not ask for and we fully discussed the reasons why we did not need them ahead of service and then he refused to remove them from the total. Someone behind the scene stole items from the vehicle. When Brandon says 20 minutes, it means over an hour. Also, they charge a percentage for using credit and this was not disclosed prior to service. I have prepaid services there, and I will still not go back. Be better for everyone else please. 

Raul Peralta 

on Google

4 months ago

Horrible communication, made an appointment to drop my vehicle off. Its wasnt looked at for 3 days. No loaners available. Answers are vague and dont really make sense. Have tried multiple times to give them an opportunity. Gets worse every time. 

Amy Perales 

on Google

4 months ago

Cheerful service rep (a woman!) got a new battery installed and car washed in a couple of hours. If I just didn't need to pay for it . . .!! . . . 2 years later and still think their service department is great. Knowledgeable, skilled, thoughtful, friendly. Unfortunately I had to meet their body repair business, but again, good experience with the people. Just having to pay for it!!! 

Tabatha Goad 

on Google

a year ago

I took my jeep in on an insurance claim after an accident. The first thing my advisor says with an attitude is ma'am you have to get in the line and wait your turn. I told him I have an appointment to drop off my jeep for repairs. He tells me I was at the wrong building saying to go down the feeder to their collision center. I go there. They tell me I am at the wrong place to go back to the guy I just spoke with, as he was my advisor. I have to go back around the highway to the service center and could not drop off my Jeep a... read more