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3900 Jackson Rd suite #100, Ann Arbor, MI, 48103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The oil change and tire rotation were both done in a very timely fashion and at a reasonable price.
I made an appointment to get a rear window looked at. I went in for that appointment on date and time scheduled. The man at the desk told me "We are backed up for 2-3 days, we may not even get to your vehicle until Friday. You can walk next door and get a rental." I asked him. Why does your site say there appointments available when there is not an appointment actually available? He said "Those appointments are really more like reservations." Very disappointed. Im fortunate to have a second vehicle but not everybody does.
I’ve been using this Chrysler service center for 5 years. In that time, the service staff has been short staffed every time I’ve been in. The service staff has confided (on two separate visits) that the owner never has the service center fully staffed. One recall & repair I scheduled took FOUR working days longer than quoted at drop off due to staffing shortages. The employees were kind but that didn’t help me get my car any faster. I just phoned the service center this morning to get my car towed and shop for a new vehicle.... read more
Service Center - Chrysler Dodge Jeep Ram of Ann Arbor has a 4.4 star rating with 246 reviews.
Service Center - Chrysler Dodge Jeep Ram of Ann Arbor is open now. It will close at 6:00 p.m.
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