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Service Center at Baker Cadillac of Charleston
- Other
- Charleston, SC
About this business
Location details
1623 Savannah Hwy, Charleston, SC 29407, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Called 3 days ago to get a quote to get a transmission serviced on my Cadillac ATS, “ we will have them call you back right away, they said “ crickets! Never heard anything back… guess I’ll take my business elsewhere..
I am very disappointed with the lack of reliability and communication from Baker Cadillac Service Department. I scheduled two appointments for them to pick up my car for service, and they failed to show up both times. The first time, they attributed the missed date to a 'computer glitch'. I gave them the benefit of the doubt and rescheduled. I even received a confirmation text stating they would arrive at a specific time on 11/29, so I stayed home again to ensure they could pick up the car. Unfortunately, they didn’t show up... read more
Arrived an hour early for a 9:30 appointment for oil change and routine service, at 4 pm service was not completed yet. Customer for the past 5 years and never had such bad service, just not the same place as before. I sent a text at 1:30 with no response, called 3 time's before I got an answer from the service advisor at 4 pm to tell me my car was still not ready. I'll be going elsewhere for service in the future.
Great customer service personnel!
Frequently asked questions about Service Center at Baker Cadillac of Charleston
How is Service Center at Baker Cadillac of Charleston rated?
Service Center at Baker Cadillac of Charleston has a 2.8 star rating with 6 reviews.
When is Service Center at Baker Cadillac of Charleston open?
Service Center at Baker Cadillac of Charleston is open now. It will close at 6:00 p.m.
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