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Serra Buick GMC Champaign Certified Service
- Automotive
- Savoy, IL
About this business
Trust Serra Buick GMC for quality service, maintenance, or auto repair in Savoy. From routine maintenance to larger repairs, nobody knows your vehicle better than our Certified Service experts. Schedule an appointment today to take advantage of our current service offers on oil changes, brake repair, batteries, tires, and more.
Location details
1404 N Dunlap Ave, Savoy, IL, 61874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 7:30 a.m. to 2:30 p.m. | |
| Sun | Closed |
I still dont know if I can trust them, but I had a great experience with Brandon in Service. I had a slow leak in a tire, screw was found right away. I was scheduled for 1st thing Friday, and it was determined I needed a new tire, as the leak was very near the edge. I asked that he not give me a list of everything they find wrong, as I have been misled here before. He kindly obliged. This young man is very professional and the others could learn from him. I have had terrible service from condescending advisors at Serra befor... read more
Very professional and great communication!
Honestly the actual service I’m not sure how they did. But the advisor I was working with Dwaine, very short. I tried to be approachable with him. He made it seem like I was an inconvenience. I had a part that was going to be over 1500 with them. He didn’t tell me u til I spoke with. Another dealership that my part was under warranty then he told. He kept canceling my part because I wasn’t sure if I wanted my service with them again very short instead of waiting to see he didn’t give great customer service. I felt rushed und... read more
I felt that the recommended repairs were not only extensive but, more importantly, very expensive—especially after researching and comparing similar services at other dealerships. As a regular customer, I didn’t expect this from Serra Buick GMC. I also found out that some dealerships waive diagnostic fees for high-cost repairs, which wasn’t even mentioned to me here. Overall, I’m a bit disappointed with the experience. Nearly $7,500 in recommended repairs were presented without a clear explanation of the problem or a detaile... read more
Frequently asked questions about Serra Buick GMC Champaign Certified Service
How is Serra Buick GMC Champaign Certified Service rated?
Serra Buick GMC Champaign Certified Service has a 4.8 star rating with 373 reviews.
When is Serra Buick GMC Champaign Certified Service open?
Serra Buick GMC Champaign Certified Service is open now. It will close at 5:30 p.m.
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