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Serna Insurance Agency
- Insurance
- Albuquerque, NM
About this business
Progressive Authorized Agent Serna Insurance Agency is your local Albuquerque insurance agency. We provide free insurance quotes for auto, home, business and more.
Location details
Suite A6B, 12611 Montgomery Blvd NE, Albuquerque, NM, 87111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've used this company for about 5 years or so. I've had a great experience, they're always polite and helpful. Highly recommend
THIS AGENCY STARTED OUT GOOD..... AFTER THE FIRST YEAR? VERY POOR CUSTOMER SERVICE. I CALLED MY AGENT NICKI REYES: March 3rd/2021@ 10.33am WAS TOLD BY AN EMPLOYEE THAT I WOULD HAVE TO GET A CALL BACK. NO CALL BACK!!! March 19th/2021@ 9:38am SAME STORY: I WOULD GET A CALL BACK. NO CALL BACK!!! SAME DAY @ 3.17pm I sent a text message to AGENT NICKI REYES PRIVATE CELL PHONE NUMBER REQUESTING A PHONE CALL BECAUSE I WANT TO PAY MY AUTO INSURANCE BILL. NO CALL BACK!!! MARCH 23rd/2021 @ 3:54 pm Same old story: I WAS TOLD BY AN EMPL... read more
THIS AGENCY STARTED OUT GOOD..... AFTER THE FIRST YEAR? VERY POOR CUSTOMER SERVICE. I CALLED MY AGENT NICKI REYES: March 3rd/2021@ 10.33am WAS TOLD BY AN EMPLOYEE THAT I WOULD HAVE TO GET A CALL BACK. NO CALL BACK!!! March 19th/2021@ 9:38am SAME STORY: I WOULD GET A CALL BACK. NO CALL BACK!!! SAME DAY @ 3.17pm I sent a text message to AGENT NICKI REYES PRIVATE CELL PHONE NUMBER REQUESTING A PHONE CALL BECAUSE I WANT TO PAY MY AUTO INSURANCE BILL. NO CALL BACK!!! MARCH 23rd/2021 @ 3:54 pm Same old story: I WAS TOLD BY AN EMPL... read more
THIS AGENCY STARTED OUT GOOD..... AFTER THE FIRST YEAR? VERY POOR CUSTOMER SERVICE. I CALLED MY AGENT NICKI REYES: March 3rd/2021@ 10.33am WAS TOLD BY AN EMPLOYEE THAT I WOULD HAVE TO GET A CALL BACK. NO CALL BACK!!! March 19th/2021@ 9:38am SAME STORY: I WOULD GET A CALL BACK. NO CALL BACK!!! SAME DAY @ 3.17pm I sent a text message to AGENT NICKI REYES PRIVATE CELL PHONE NUMBER REQUESTING A PHONE CALL BECAUSE I WANT TO PAY MY AUTO INSURANCE BILL. NO CALL BACK!!! MARCH 23rd/2021 @ 3:54 pm Same old story: I WAS TOLD BY AN EMPL... read more
THIS AGENCY STARTED OUT GOOD..... AFTER THE FIRST YEAR? VERY POOR CUSTOMER SERVICE. I CALLED MY AGENT NICKI REYES: March 3rd/2021@ 10.33am WAS TOLD BY AN EMPLOYEE THAT I WOULD HAVE TO GET A CALL BACK. NO CALL BACK!!! March 19th/2021@ 9:38am SAME STORY: I WOULD GET A CALL BACK. NO CALL BACK!!! SAME DAY @ 3.17pm I sent a text message to AGENT NICKI REYES PRIVATE CELL PHONE NUMBER REQUESTING A PHONE CALL BECAUSE I WANT TO PAY MY AUTO INSURANCE BILL. NO CALL BACK!!! MARCH 23rd/2021 @ 3:54 pm Same old story: I WAS TOLD BY AN EMPL... read more
Frequently asked questions about Serna Insurance Agency
How is Serna Insurance Agency rated?
Serna Insurance Agency has a 2.8 star rating with 9 reviews.
When is Serna Insurance Agency open?
Serna Insurance Agency is open now. It will close at 6:00 p.m.
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