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Serenity Spa at Sheraton Bay Point
- Spas
- Upper Grand Lagoon, FL
About this business
The newly renovated Serenity Spa is a very popular amenity at the Sheraton Bay Point Resort. The award winning spa and salon offers a full line of luxury spa treatments including body treatments, massages and skin therapy. Our 12,000 sq. ft facility includes separate men's and women's locker rooms, relaxation lounge, whirlpool, sauna and steam room. Clients also enjoy access to Reflections Pool and our bayside fitness center. Resort Guests may also use the facilities for a daily fee.
Location details
Jan Cooley Dr, Upper Grand Lagoon, FL, 32408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Never again! Forced 20% tip on terrible service even after I complained. Didn't honor appointment times (showed them my confirmation was different)& came into the restroom area to call on me, not the waiting area, pressing me. My message therapist told me what pressure I would receive, not what I prefer. She barely made time for my back/shoulders and told me this 80min message focused mostly on feet and hands... no it doesn't! UNEVEN rubbing. The baseboards were missing from the walls and I cold hear the ladies shoes stickin... read more
This was such a nice little hidden gem! Even though I was staying right next door to it, I’d never have known that it was there- my mother-in-law only found it after calling our resort and asking if there were any spas nearby. Regardless it was bigger than it looked with a steam room, dry sauna and hot tub along with showers and a changing room along with some nice spaces to lounge. My facial was impeccable (I think my aesthetician’s name was Elina) and I was super impressed. The lockers in the changing area were a bit trick... read more
nice
The property is apparently in process of converting to a Hilton. Only visited spa, did not lodge here. Was told by spa people that we could enjoy the pool and amenities of spa until 4p when they closed on Sat as we had 2 hours in between appointments. As compared to other spas this one is very mediocre. Its small which is ok but I had a facial and my partner a massage. Neither were the best. It was ok at best but definitely not the best. The biggest issue we had was the rudeness of staff. We were told we could use amenities ... read more
Bad customer service for front desk and the massage therapist and facial lady work very fast I paid to much for relax but people only focused in the money, the place is very old and so dirty
Frequently asked questions about Serenity Spa at Sheraton Bay Point
How is Serenity Spa at Sheraton Bay Point rated?
Serenity Spa at Sheraton Bay Point has a 4.1 star rating with 101 reviews.
When is Serenity Spa at Sheraton Bay Point open?
Serenity Spa at Sheraton Bay Point is closed now. It will open at 8:00 a.m.
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