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331 13th Ave NE, Minneapolis, MN, 55413, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had made several appointments with Amy over the past couple of months, and each one she cancelled at the last minute - the last two were within 30 minutes of when I was supposed to be there. I understand that life gets crazy sometimes, and I'm assuming there is something else going on that she's not telling the truth about. Once is a bummer, twice is an unfortunate coincidence, three times should have made me known better, because the fourth time was just plain stupid. I'm sorry, Amy - I really liked you and the service yo... read more
Cancelled appointment the same day just hours before, which I can understand if there's an emergency. However, was reassured that she would follow up and reschedule. Since then, no contact nor responses to any messages or phone calls about rescheduling. I am highly disappointed in customer service.
This should be a zero star. She has taken my money and disappeared. I have filed a complaint with the MN Board of Cosmetology.
AmyJo is wonderful and very accommodating. I highly recommend her facial/spa services.
Serenity Spa at Bourbon and Bows Salon has a 2.7 star rating with 7 reviews.
Serenity Spa at Bourbon and Bows Salon is closed now. It will open at 9:00 a.m.
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