This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
160 Pitt Street Mall, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 7:00 p.m. | |
| Tue | 9:30 a.m. to 7:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 9:00 p.m. | |
| Fri | 9:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Rude customer service, don’t even talk to customer properly. I just simply asked for a wrap for a present but she responded so arrogantly like I bring money for you it’s not like I’m asking for money. The lady at the counter don’t even greet and thanks me at all when I am the customer have to say thank you back to her. That’s why the store is not busy. I used to love coming to sephora but this customer service is giving a 0/10. If she’s not happy with work then stay home don’t spread the negativity to other customers.
I can’t believe the aircon in there. Every time I go in there I have to walk out. The poor girls working. I used to get my eyebrows done at the benefit bar, I can’t physically sit there anymore summer or winter it’s just way too cold in there. It should be illegal working conditions. I went to test my shade for a summer foundation, they lost my sale I went to Mecca I couldn’t sit in there with the AC. Really disappointing.
THIRD time I have been to this store and the third time I have had a terrible experience. The sales assistants ignored me, when I tried to ask for help they walked past me and I was so disheartened and felt so small I just left the store. No one deserves to be made to feel like they are unwelcome.
I don’t understand why everytime I go in the workers act like they hate you and you are inconveniencing them. The customer service is absurd
Sephora @ Pitt Street has a 3.6 star rating with 1,248 reviews.
Sephora @ Pitt Street is closed now. It will open at 9:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com