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Sephora @ Melbourne Central

3.6

About this business

Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products. 

Location details

Melbourne Central, Shop 103/211 La Trobe St, Melbourne, VIC, 3000, Australia

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
3.61,394 reviews
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One Poin's profile image
One Poin 
on Google
a day ago

Such a hostile space that the staff create when asking for help they seem agitated. What happened to customer service? I buy directly from the brands now they include great samples. I recommend anyone that has issues with Sephora to consider buying from the brands website. Support with your money! 

Chen Y (Ccchen)'s profile image
Chen Y (Ccchen) 
on Google
a day ago

I'm traveling in Melbourne this is the first time I been in this Sephora. (Sorry for not remembering their names ) Not every staff in this store is helpful, some are just hanging around and pretending not seeing you. First time I asked a staff with blode hair if she could check the storage room for me because the shade I want is not on the shelf. She get another customer right after I asked, and she ask me to wait her help the customer behind me instead of helping me, and after 10mins she's either totally forgot me and my re... read more

sonam pala's profile image
sonam pala 
on Google
a week ago

Rude, lazy and unprofessional staff. Ofcourse, this doesn’t apply to all staff. Some are amazing but you are lucky to find one amongst the staff who don’t have any interest in helping customers. On the contrary, Mecca staff are so helpful. 

gurveen kour's profile image
gurveen kour 
on Google
a week ago
Madison Leigh's profile image
Madison Leigh 
on Google
2 weeks ago

I had this unfortunate displeasure of being assisted by the staff member Jacqueline H at Sephora Melbourne Central. Not only did she make it very obvious that I was inconveniencing her by asking for her help on the floor, I was met with not a single ounce of respect as a paying customer or just pure customer service manners from her. Sephora really needs to do some sort of training with their employees on basic customer service and manners towards the customers! I will not be returning to this Sephora as I don’t trust the st... read more

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Frequently asked questions about Sephora @ Melbourne Central

How is Sephora @ Melbourne Central rated?

Sephora @ Melbourne Central has a 3.6 star rating with 1,394 reviews. 

When is Sephora @ Melbourne Central open?

Sephora @ Melbourne Central is closed now. It will open tomorrow at 10:00 a.m. 

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