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SEPHORA Inside JCPenney
- West Des Moines, IA
About this business
Location details
1551 Valley W Dr W, West Des Moines, IA 50266, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
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SEPHORA Inside JCPenney is closed now. It will open tomorrow at 9:00 a.m.
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