SEPHORA at Kohl's

A B 

on Google

a month ago

Staff not polite one bit. They just stare at you. No greeting. No may I assist you. Nothing. I picked up my order and just let it be. Smelled a few perfumes that I wanted to purchase today but no one ever asked if I needed assistance or bothered to help me so I’ll purchase elsewhere —probably Ulta where they are much friendlier and I’ll be returning what I picked up. 

Michelle Hernandez 

on Google

2 months ago

So I wasn’t greeted or anything I try not to take it personal, so whatever about that but I go up to the lady with big glasses at the counter asking if the shade matches my skin well and she’s pretty much was looking at me as if I asked a stupid question. She hardly says much, as if I was inconveniencing her. Honestly, there was very few people shopping there, but the way no one even asked if I needed help or anything so it bothered me a bit but I let it be. I tried to help myself and even ask for advice after that and to fe... read more

Corey Callahan 

on Google

5 months ago

This is specifically for the Sephora inside Kohl's: the staff there is excellent. They were all friendly and helpful, Raven in particular helped me locate an item that was supposedly sold out (but I'd been able to reserve one) and she helped me purchase the other two that ended up being in stock. She exceeded my expectations and seemed delighted to do so. Thank you, Raven! 

Lillian mcqueen 

on Google

10 months ago

I visited Sephora today looking for a specific perfume. As soon as I walked in, I was greeted right away, which was wonderful. I headed over to the fragrance section where a young lady named CeeCee helped me. She was absolutely amazing very sweet, patient, and had such a lovely personality. I really wish my review could end there. Unfortunately, my friend and I also had an encounter with another associate, who we were told was named Ebony. Her behavior was rude, aggressive, and unnecessarily pushy. While CeeCee was assisting... read more