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SEPHORA at Kohl's

3.1

About this business

Location details

20918 Frederick Rd, Germantown, MD, 20876, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
3.124 reviews
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A.M's profile image
A.M 
2 months ago

They're by far an extremely busy store, however, their personable customer service definitely changes the entire experience for you. I am always greeted when I come in, even when they're busy, and they set realistic expectations for trying to attend to each customer well. Even in what appears to be the stress of the store they're repsectful, attentive, and always willing to help. I received help from Rodrigo and Melody, who were amazing! They're both very knowledgeable in their products, and have great recommendations. Their... read more

Luis Oporta's profile image
Luis Oporta 
4 months ago
Keora Bernard's profile image
Keora Bernard 
5 months ago

All I can say is ASAL! She is a beautiful young lady who patiently took her time to identify what products I should use for my oily, blemish-prone skin which has been breaking out. I decided on Dr. Murad's AHA/BHA exfoliating cleanser and Paula's Choice skin perfecting exfoliant. Not to mention, I saw her deal with an irate customer who was very rude. In the end, all she needed was her lip pencil sharpened. ASAL figured this out and was able to diffuse a raging bull. She's impressive and GREAT with customer service. Good loc... read more

Nastasia B's profile image
Nastasia B 
6 months ago

I had a great experience at the Sephora in Milestone Shopping Center. The store was clean, well-organized, and had a solid selection of products in stock. The staff were friendly and helpful without being pushy, and I appreciated how quick the checkout process was. The only reason I'm giving 4 instead of 5 stars is because I wish there had been more shade options available in a few foundations I was interested in. Still, it's a reliable location and I’ll definitely be back. 

Nastasia Burnette's profile image
Nastasia Burnette 
6 months ago

I had a great experience at the Sephora in Milestone Shopping Center. The store was clean, well-organized, and had a solid selection of products in stock. The staff were friendly and helpful without being pushy, and I appreciated how quick the checkout process was. Still, it's a reliable location and I’ll definitely be back. 

Frequently asked questions about SEPHORA at Kohl's

How is SEPHORA at Kohl's rated?

SEPHORA at Kohl's has a 3.1 star rating with 24 reviews. 

When is SEPHORA at Kohl's open?

SEPHORA at Kohl's is open now. It will close at 10:00 p.m.  

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