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SEPHORA at Kohl's
- Beauty
- Maple Grove, MN
About this business
Location details
8080 Wedgewood Ln N, Maple Grove, MN, 55369, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I see I lot of customer service complains! Yes they need to train their staff. I walk in ask the worker what was best and while I was waiting for the product, she told me to put back the other product! Like I’m not your employe! That’s her job! And even left and have to wait for the other worker to help me. What an expensive place to have employees with no profecionalism and customer service. Also, this other worker was nice, took the time and seems to care.
I don’t like this Sephora. The employees are super pushy about getting your information. They then signed me up for Kohl’s rewards without my permission. If you are signing someone up for a rewards program you need to be transparent about what you are doing. The employees also don’t pay any attention to the customers in the store and you have to walk around and find them to be able to check out.
The employees are kind and friendly and try to help helpful, but the store itself is disgusting. Truthfully, unsanitary to test any of their products. Exposed testers covered in a good layer of dust dirt and hair. Broken samples and sparse, messy shelves. Maybe they’re renovating soon? Idk but Sephora was having a huge sale on the Sephora brand products - at least tidy those aisles??? Grossed me out.
Zuhha was awesome she met all of my needs and went above and beyond. Helped me from the moment I walked in to the moment I walked out. Very great customer service. Do recommend this store.
Frequently asked questions about SEPHORA at Kohl's
How is SEPHORA at Kohl's rated?
SEPHORA at Kohl's has a 3.5 star rating with 27 reviews.
When is SEPHORA at Kohl's open?
SEPHORA at Kohl's is closed now. It will open at 9:00 a.m.
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