SEPHORA at Kohl's

RDana Rana 

on Google

2 months ago

I was receiving assistance from a Beauty Advisor named Shanika when another woman who spoke my language approached me. While I was waiting for Shanika’s response, we briefly spoke in our shared language. From that moment on, Shanika’s behavior changed noticeably. Instead of continuing to assist me professionally, she began making loud comments to other employees within earshot. Throughout my visit, she continued discussing me with multiple employees. I could hear her speaking about the situation repeatedly, which made me fee... read more

Lisa Cyrus 

on Google

3 months ago

I went to the Sephora at Kohl’s in Springhurst not once but twice on Monday! Each time no one grew me or asked if I needed anything and I was there quite a while. All of the employees were consumed in their personal conversations! I was shopping for several items that I will purchase somewhere else! I won’t be back! 

Llawliets Gf 

on Google

4 months ago

I was at Sephora today with my friends, and an older woman with gray hair made us feel very uncomfortable by repeatedly staring at us and making rude comments. I’m not sure what her name was, and I’m also not completely sure who the comments were directed toward, but the interaction felt disrespectful and upsetting. Will not be returning.