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SEPHORA at Kohl's

3.1

About this business

Location details

12620 Capital Blvd, Wake Forest, NC, 27587, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
3.121 reviews
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Brenda Elizalde's profile image
Brenda Elizalde 
4 months ago

This is the only Sephora in the area (and I’ve been to five other locations) where the employees act like they don’t get paid. Yesterday, I went to the register to check out, and the cashier started cleaning the keyboard right in front of me. Then she spent several more minutes doing something on the computer. After waiting for a while, I finally decided to leave. As a rouge member...never coming back this location! I hope they open a new location here in Wake Forest 

Genesis Perez's profile image
Genesis Perez 
7 months ago

I’ve never been to this location before but I called to check if they had a product in stock and the beauty advisor that answered the phone was extremely rude for no reason, I could tell she was annoyed to have answer the phone. Stop hiring people who lack basic customer service skills. This is a beauty store employees are supposed to be friendly and welcoming and she was the complete opposite. I’m glad I called before wasting my time going in the store. 

Ayala D's profile image
Ayala D 
8 months ago

Alyssa and Ava are AMAZING! Always have great energy and great recommendations. They’re the reason I go to this location! 

Candice Frierson's profile image
Candice Frierson 
11 months ago

I go to this Sephora often. I love shopping with the girls. This is the first time I encountered the cashier Gabi and she was extremely rude. I spent $1,000 at Sephora this month and at least $800 at that store and I’m so tempted to pack everything up bring it there and return it. Gabi would not let me shop comfortably like she was watching me and when I mentioned I had an exchanged her attitude soured. She immediately acted like she couldn’t return items I purchased from that store. I basically had to beg her to look up my ... read more

Selina's profile image
Selina 
a year ago

Great customer service from Both reps. Nicole was really helpful and friendly. I watched her go up to each person and ask if they needed help. 10/10 recommend 

Frequently asked questions about SEPHORA at Kohl's

How is SEPHORA at Kohl's rated?

SEPHORA at Kohl's has a 3.1 star rating with 21 reviews. 

When is SEPHORA at Kohl's open?

SEPHORA at Kohl's is open now. It will close at 10:00 p.m. 

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