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SEPHORA at Kohl's
- Beauty
- Eagan, MN
About this business
Location details
1350 Town Centre Dr, Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
The employee Katrina (like the hurricane) was wonderful! She was super graceful, funny, and took her time to show us exactly what we needed/wanted to see! She was a great soul and I hope we see her the next time we go to this Sephora!
unfortunately, I had a bad experience today at Sephora both employees saw me and did not help me they basically ignored me. I was looking for a foundation to match my skin i asked the male employee for his help and he said “it matches” simple as that no effort whatsoever, He was WRONG! that color was way too dark on me so i went to a different location with better professional help. Never again!
I waited for 10-15 minutes to be checked out, but the staff did not acknowledge me. One employee was on the phone, walking back and forth, and never addressed me or mentioned that they would assist me. Another coworker noticed me but didn’t bother to ring me up either. It felt like customer service wasn’t a priority at this location. Frustrated, I ended up putting the products back and leaving. I won’t be returning due to the lack of basic customer service.
I went to get two different shades of NARS sample foundation on Oct 18, 2024 around 5:30 PM the Mexican employee said she couldn’t make me two different samples because of the policy has changed, I told her I did last month for a different brand. She was so disrespectful and rude so I understood that she was misleading the other employee too because she asked her they used to give and what happened now and she told her that the policy has changed and she would be in trouble if she gave me the sample. please Sephora you need ... read more
Frequently asked questions about SEPHORA at Kohl's
How is SEPHORA at Kohl's rated?
SEPHORA at Kohl's has a 3.1 star rating with 11 reviews.
When is SEPHORA at Kohl's open?
SEPHORA at Kohl's is closed now. It will open at 9:00 a.m.
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