SEPHORA at Kohl's

Sabine Anderson 

on Google

7 months ago

I went in there today like 5 min ago to find a new foundation because mine is creasing. I needed to be color matched. Every single associate was up at the counter even though there was only one person checking out. I waited for like 10 min and finally a lady came up to help, I told her I needed to be color matched and she said she was going to help another lady first and moved on to the lady next to me who also needed to be color matched without helping me. Meanawhile all the other people were still up at the counter. The wh... read more

Tylea Ware 

on Google

7 months ago

I went in for a shade match and was asked to wait a moment since there was only one lady in the store. No biggie. She then goes and checks everyone out and makes samples while I waited for 20 minutes. Not very smart beauty advisors I shade matched myself. 

Angelia Lourry 

on Google

8 months ago

Terrible customer service !!! I asked the staff to help me check the balance of my gift card so I can confirm the balance. She tried to help by scratching off a little bit of my card but ended up ruined it. I asked them, what to do because the card is now useless and they said I have to call the number on the card and request a new card instead. I refused and asked them to call for me instead because I know its not easy to get a replacement card like that. They told me it’s not their responsibility and whatever after what th... read more

donna kelley 

on Google

9 months ago

I absolutely love this at this store easy to get to have nice things but is expensive for certain 

Kalli Kube 

on Google

9 months ago

Had a lovely experience here last night thanks to I believe the manager? She was working the register at 7:15 ish pm, petit with shoulder length hair and she was so kind and helpful. I came in looking for a hair mask and she was so helpful and made me a sample. What a kind employee. Thanks so much!