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SEPHORA at Kohl's

3.7

About this business

Location details

360 W Eisenhower Dr, Hanover, PA, 17331, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
3.720 reviews
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Kelli Markey's profile image
Kelli Markey 
2 weeks ago

EMPLOYEES DONT CARE, POOR CUSTOMER SERVICE....have to finally break down and write this review, the customer service from the young girls that work at this location is terrible. It's not all of them but most of them. I also feel like because I'm a 55 year old woman I get overlooked for younger shoppers. You need to train your employees with some kind of respect and tact. No one there for the most part knows about the products, they don't seem to actually care about their jobs or the customers. One time I was kneeling down lo... read more

jody k's profile image
jody k 
2 months ago
Shawn & Diana Barrick's profile image
Shawn & Diana Barrick 
7 months ago

I literally just left the store. This is my 4th disappointing time here. I hate when something is sold at Sephora not Ulta. The service here sucks! Everything i have to track someone down to help me. When I walked in someone said hello and I was getting ready to ask for help, mouth open to speak and another lady asked for help she helped her then checked the few others out. I was the only person left and the 2 girls at the check out would rather talk about a TV show or something they are watching then come help the one custo... read more

Shannon Renoll's profile image
Shannon Renoll 
10 months ago

The products are good, but expensive. The dark hair girl that works there is extremely rude.How this company hires ppl with no customer service skills is behind me. After my last experience with this rude employee, I will no longer do business with this company. 

Jlyss Loarte's profile image
Jlyss Loarte 
a year ago

Ellenor helped shade match me, very kind and helpful! Gave me a ton of insight and was overall really great to work with. Definitely my favorite interaction there. Often times the employees act cold or aren't as generous when color matching me. Ellenor made sure to check in with me to see if I like the match and made sure to find the color the not only in my color but my perfect undertone as well which other employees haven't always taken the initiative to. Hope to find this kind of hospitality again! 

Frequently asked questions about SEPHORA at Kohl's

How is SEPHORA at Kohl's rated?

SEPHORA at Kohl's has a 3.7 star rating with 20 reviews. 

When is SEPHORA at Kohl's open?

SEPHORA at Kohl's is closed now. It will open tomorrow at 9:00 a.m. 

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