SEPHORA at Kohl's

Linda Gramling 

on Google

a week ago

I stopped by the Sephora counter to ask if Kohl’s would be able do provide a donation to the Fire Police Association. I was told that Kohl’s wasn’t allowed to donate but Angela and Salish’s were most willing to donate. These two employees provided donations that will provide gifts for many of our volunteers. I can’t begin to thank them for their support and generosity. We have an upcoming event to recognize our volunteers, this is when these gifts will be given out. 

Matthew 

on Google

4 months ago

My wife was comparing two mascaras for what I guess the “manager” deemed to be too long, so she swoops over, not asking if we need assistance or clarification but just to stare daggers at us. It wasn’t until I made direct eye contact did she say anything. I’m not an idiot, I can read body language and she thought that the two of us were trying to steal even though we clearly had a bag of items I had already purchased and more items to take up front. Pretty ridiculous behavior. 

Harmony B 

on Google

8 months ago

CherylA was so sweet and helpful! Thank you so much Cheryl. We need more people like her. 

Kayla Banis 

on Google

11 months ago

Woman wouldn’t allow me to buy one thing when there was still 20 minutes until close. Said that she needed the time to clean so told me I needed to leave. 

Samantha Thomas 

on Google

11 months ago

TL;DR for management (and anyone else who actually reads these): On May 1st, I received the kind of customer service that sticks with you—the kind that’s rare, not because it’s flashy, but because it’s competent, thoughtful, and consistent. I spent over a decade in client-facing sales, including quality assurance and training, and I’ve seen what “above and beyond” really looks like. Shalisha at the Royersford Kohl’s Sephora absolutely nailed it. Her initiative, product knowledge, time management, and customer-first approach ... read more