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SEPHORA
- Cosmetics & Beauty Supply
- Calgary, AB
About this business
Location details
6455 Macleod Trl SW Unit# 1212, Calgary, AB T2H 0K8, Canada, Calgary, AB, T2H 0K8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst service compared to every other Sephora in the city. I was eligible for a gift card, but was only offered a store merchandise credit instead. Management refused to honour their own company policy and insisted that store credit was my only option for the return. Very disappointing experience.
This was hands down the best customer service I have ever gotten. I'm extremely ill and was looking for something to help cover the bags under my eyes so that the pictures i will be taking on my bucket list trip will look like im not dieing as much. April was an absolute angel. She helped me so much and can't wait to come back with my daughter in the summer. Thank you for pampering me and making me feel important I really needed that. The whole staff were amazing but April went above and beyond for me and I couldn't be happi... read more
Worst Sephora in all of Calgary imo, if the had to open one in marlbough or Sunridge it would be a better experience. They start profiling u the moment you walk in, mostly the older workers. They won’t stop following you around and continuously asking if u need help, but the moment you do need help, they disappear like jasper the ghost. I bought a huge amount of Makeup and asked for a sample, yk what my response was? “Oh it’s only if u buy perfume” be sooooo fr. Ghetto Sephora for a location in chinook💔💔
Anoushay and svitlana helped alot with makeup and my concerns with vitaligo and skincare as well. I am 52 and know nothing about makeup but they helped me with alot.
Absolutely one of the worst retail experiences I’ve ever had at Sephora. I walked in for something simple a Charlotte Tilbury lip liner and was immediately treated like a criminal instead of a customer. Multiple employees followed me around the store the entire time, making it painfully obvious they thought I was going to steal. It was uncomfortable, embarrassing, and honestly insulting. Not once did anyone offer actual help or basic customer service, they were too busy watching me instead. If your idea of “customer service”... read more
Frequently asked questions about SEPHORA
How is SEPHORA rated?
SEPHORA has a 3.6 star rating with 705 reviews.
When is SEPHORA open?
SEPHORA is open now. It will close at 6:00 p.m.
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