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SEPHORA
- Beauty
- Irving, TX
About this business
Location details
7601 N MacArthur Blvd, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
I had a very disappointing experience at the Sephora inside Kohl’s. The morning supervisor, Bertha, was unhelpful and dismissive when I came in with an issue involving a damaged perfume bottle that cost nearly $180. Instead of trying to resolve the situation professionally, I was met with poor customer service and a lack of concern. I expected basic respect and assistance, especially as a paying customer with a product issue, but that was not provided. This level of service is unacceptable. This location needs better custo... read more
Frequently asked questions about SEPHORA
How is SEPHORA rated?
SEPHORA has a 4 star rating with 131 reviews.
When is SEPHORA open?
SEPHORA is closed now. It will open at 9:00 a.m.
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