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SEPHORA

3.9

About this business

Location details

1331 Boylston St Space #125, Boston, MA, 02215, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
SunClosed
3.9168 reviews
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Ponpon's profile image
Ponpon 
a month ago

The staff was helping me but felt like she didn’t really want to help me at all. When I asked if I can try a lighter shade, she said “WHY?” And wanted me to justify this request. I was like WHY WHY? Do I need a reason to try a lighter shade? And then I have to make up something for this, I felt so awkward and uncomfortable. Also she seemed to not care about my skin type and forgot that I told her that I have very limited prior knowledge. When I mentioned another brand, she immediately asked “oh which one do you want?” (I’m l... read more

Elliot C's profile image
Elliot C 
2 months ago

I was looking for a shade on shelf and one lady was very rude, yelling at me not to look for things myself, while she was not helping at all. She treated us like thieves. No one was working at the cashier. Took a few minutes for someone to finally come. There should not be a line at all. 

Olivia Colbert's profile image
Olivia Colbert 
2 months ago

I don’t usually post reviews but immediately after leaving the store I felt like I had to. When I walked in there were like 8 people working and not one of them came over to me (I was the only customer in the store). One worker was putting makeup on in the corner and another was standing on her phone. After finding everything I needed I then went to go check out at the counter. I stood there for 15 minutes and STILL no worker came over to me. They all would walk past me, stare at me, and then walk away. I then finally went u... read more

Aislinn Scola's profile image
Aislinn Scola 
4 months ago

Lexi and Beyoncé always help me whenever i go in. honestly the best employees they are all so nice and actually help and always have a smile on their face. best sephora i have been to with this costumer service 

Norah's profile image
Norah 
5 months ago

Amazing staff, serving you with genuine care and warmth. 

Frequently asked questions about SEPHORA

How is SEPHORA rated?

SEPHORA has a 3.9 star rating with 168 reviews. 

When is SEPHORA open?

SEPHORA is open now. It will close at 8:00 p.m. 

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