This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
2015 Birch Rd Suite 605, Chula Vista, CA, 91915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Omg! This is my FAVORITE Sephora Store! Customer service is EXCELLENT and the store location is the best. Plenty parking, beautiful mall, best neighborhood. Can't say enough. 🤩
The associates check in while you're mingling, will generally leave you be, and are friendly so you can easily approach. I like that there are several makeup remover, test sponge, and trash can stations. The store is mostly organized and the app appears updated with what is/not in stock. I'm not sure there's much long-term that can be done with cream testers and lint debris, like the Ilia foundation sticks by the front door. I left because it was weird being confronted by the sales associate about an empty foundation tester.
I came in today for my BOPIS and was greeted warmly, and every beauty advisor was busy, which is completely understandable. I went to the counter to pick up my order since there were already a few beauty advisors and no line at cashwrap. The beauty advisor who “helped” me seemed like she was forced to help me. The entire interaction felt very passive-aggressive, and the only thing she said was, “Next time, just ask the front workers to help you.” Well, they were all busy… hence why I walked to the empty cash desk. She got my... read more
SEPHORA has a 4 star rating with 268 reviews.
SEPHORA is closed now. It will open at 11:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com