SEPHORA

Alien From Mars 

on Google

a week ago

I was in line with two other people ahead of me, it took 15 minutes for the one person on the till to complete the sale, and another 12 minutes to ring in one item for the person ahead of me. I counted 7 employees in the store talking to each other, one was the phone staring at me behind the counter, three went into the back while I waited with the one till open. Had my item not been a gift, I would've walked out. But I waited. And waited. When it was my turn, she asked for my phone number and I said no, just ring me in. Thi... read more

Prabh Sandhu 

on Google

3 weeks ago

I booked a makeup appointment at Sephora well in advance for my convocation, expecting everything to be arranged for such an important day. Unfortunately, just one hour before my appointment, I received a call informing me that the makeup artist was unwell and that my appointment had to be cancelled. While I understand that emergencies happen, cancelling at the last minute left me with no time to find an alternative. I contacted several other makeup artists, but since it was such short notice, everyone was already fully book... read more

ANJALI 

on Google

3 weeks ago

I booked a makeup appointment about a month in advance for my special day. Unfortunately, I was informed only one hour before my event that my appointment had been cancelled because the makeup artist was unavailable. I am very disappointed with the service. Since the appointment was booked well in advance, I expected they to arrange another staff member instead of cancelling at the last minute. This caused unnecessary stress on an important day. Poor customer service and lack of professionalism. I would not recommend relying... read more

SATVEER KAUR NAHAL 

on Google

2 months ago

Here’s a nice, polished Google review you can post: I had an amazing experience at Sephora thanks to Raven D. She was incredibly friendly, patient, and professional. I explained my skin concerns and how some previous products made my skin dry and patchy, and she really took the time to understand everything. Raven suggested a session where she tried different products on my skin, and the results were amazing—everything matched my skin perfectly. I truly appreciated how she guided me without any pressure to buy and even provi... read more