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SEPHORA

3.9

About this business

Location details

230 Del Monte Center, Monterey, CA, 93940, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
ThuClosed
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.9154 reviews
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Ziara González's profile image
Ziara González 
on Google
2 weeks ago
Alysuh M's profile image
Alysuh M 
on Google
3 weeks ago

The beauty advisors and estheticians are always really helpful! It’s the manager. She has a short pixie cut and boots. I needed help finding a couple things, which seemed to be an inconvenience when asking her. They also no longer ring you up at the cash register, which confused me at first, so when I asked this manager where I should stand in line, she gave me a really passive aggressive answer as if I should have known. I almost never leave reviews but given how dumb she made me feel in that moment, it not sit right with m... read more

Kristen K's profile image
Kristen K 
on Google
a month ago

The store could be cleaner. A lot cleaner. The sales staff is ignorant and mean. When I asked for clear mascara, the clerk acted like I suggested human sacrifice. She assured me 'no one' makes clear mascara and tried to sell me white primer. See attached picture of clear mascara manufactured by Sephora. 

Kate's profile image
Kate 
on Google
a month ago

I’ve never felt so uncomfortable shopping. The employees kept following me around the store, constantly asking if I needed help and watching me like I was doing something wrong. It felt like they assumed I was stealing, which is extremely disrespectful and unprofessional. One employee in particular, she had dyed blonde hair with pink strands — was especially rude at the register. Her attitude made the whole experience worse. Sephora should train their staff better on how to treat customers with basic respect. I won’t be comi... read more

Diana Ontiveros's profile image
Diana Ontiveros 
on Google
2 months ago

I bought benefits brow pencil , not even two weeks in and the product is gone . In past it would have lasted me at least 6 months. 

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Frequently asked questions about SEPHORA

How is SEPHORA rated?

SEPHORA has a 3.9 star rating with 154 reviews. 

When is SEPHORA open?

SEPHORA is closed now. It will open tomorrow at 10:00 a.m. 

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