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230 Del Monte Center, Monterey, CA, 93940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Suzi is absolutely incredible at her job!!! She’s the most helpful, sweetest, funniest, and most charming employee there I’ve met. Probably ever at any beauty store!! She really takes the time to get know her guests and always answers all questions with the best of her knowledge. She’s a queen and this location is very very lucky to have her! I hope if she’s ever in any position to get promoted that she’s an honorable choice!:) I wasn’t able to scan the QR code on my receipt in time, as it had expired, but if I am also able ... read more
Actually incompetent employees. “We only accept barcodes from emails,” as I was showing her the barcode … from my email. Refused to remove the bag surcharge when I refused a bag. Girl, learn to do your job.
Sussi was great! Super helpful and attentive not only to us but all customers in store. Honestly one of the best experiences I've had at this store all year ☺️👍sussi if u see it keep it up u made my mom's day 😌💕 Employees acknowledged all customers and asked for assistance and we're helpful and quick at checkout 👍 Store cleanliness 9/10 Environment 9/10 Customer service 10/10
Poor service. I asked for a specific dior mascara and the staff first said "we dont have it". Later she said, oh wait we have 1 last one. I trusted the staff had gotten me the correct one and did not check bag item by item, as I had purchased several items. I went on vacation for several weeks and came back when I noticed the staff handed me the wrong mascara. I went back to return it approx 2 weeks after their 30 day return policy and they would not return it or exchange it. Bad service. This was the staff fault of giving m... read more
Staff are very helpful and friendly and knowledgeable
SEPHORA has a 3.9 star rating with 167 reviews.
SEPHORA is closed now. It will open tomorrow at 10:00 a.m.
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