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SEPHORA

3.1

About this business

Location details

3000 Grapevine Mills Pkwy Space #210, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
ThuClosed
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.175 reviews
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Dee P's profile image
Dee P 
2 weeks ago

I went there to get a lash fill and was informed that they were completely booked, but I didn’t even see anyone being serviced at that time so not sure what that was about. Other than that. The workers were friendly and everyone did come and ask me if I needed help I just didn’t understand why I couldn’t get my lashes done real quick that would’ve been like 10 to 15 minutes when I didn’t see anyone being serviced at that time. 

Chandon Summers's profile image
Chandon Summers 
a month ago

I had a very disappointing experience at this Sephora. I felt discriminated against while shopping — I was followed around the store and never once asked if I needed help, even though I saw other customers being offered assistance. When it came time to check out, I was singled out and told to leave the line to pay at another register “to bring down the line,” but I was the ONLY one asked to do so. The treatment was unwelcoming and made me feel targeted. Sephora should ensure that all customers are treated with respect and fa... read more

Sandra Morcos's profile image
Sandra Morcos 
2 months ago
Addisie Deresso's profile image
Addisie Deresso 
2 months ago
Danielle “Dannie” Akinyi's profile image
Danielle “Dannie” Akinyi 
3 months ago

Horrible Customer service especially with the so called manager.... I was charged for services I didn't get, tried to request a refund but all they did is transfer me back and forth with no solution, I finally gave up. The ladies working there are awesome but the manager lacks customer service will pull this store down. 

Frequently asked questions about SEPHORA

How is SEPHORA rated?

SEPHORA has a 3.1 star rating with 75 reviews. 

When is SEPHORA open?

SEPHORA is closed now. It will open tomorrow at 10:00 a.m. 

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