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SEPHORA
- Beauty
- Grapevine, TX
About this business
Location details
3000 Grapevine Mills Pkwy #210, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
As a Sephora Rouge member, I shop at Sephora often, and I truly appreciate exceptional customer service when I receive it. I had a wonderful experience with Sara at the Grapevine Mills location. Although the app showed the body oil I wanted was available at that store, there was some confusion with the inventory when I arrived. Sara immediately took ownership of the situation, looked into what happened, and then went above and beyond by calling the Sephora in Southlake to confirm they had it in stock and asking them to hold ... read more
Customers were making 2 lines and we waited in one of them. When it was our turn staff told us that wasn’t a line and had to go wait in the other line. They helped 3 people ahead of us but yet moved us when it was our turn. If it wasn’t supposed to be a line why not say something at the beginning and not make us have to wait twice. Awful customer service
Tuve una excelente experiencia dada la excelente atención de Tania. Tuvo mucha paciencia explicando las diferencias que había entre los productos que buscaba.
Terrible customer service! Went in to find a product and Crystal Martinez was acting like I was bothering her and made me feel unwelcome when I just needed a little assistance.
Aylin and Melissa were super sweet and helpful. Wish my Sephora were more like them!! 🩷
Frequently asked questions about SEPHORA
How is SEPHORA rated?
SEPHORA has a 3.1 star rating with 90 reviews.
When is SEPHORA open?
SEPHORA is closed now. It will open at 11:00 a.m.
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