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SEPHORA
- Beauty
- Nanuet, NY
About this business
Location details
5129 Fashion Dr, Nanuet, NY, 10954, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I came in planning to buy a full makeup routine, but the overall experience was disappointing. Most of the staff seemed disengaged and uninterested in helping, and it took a while before anyone acknowledged me. When I was finally assisted, the help felt slow and unenthusiastic. I ended up leaving with just one small item instead of the full purchase I intended. Customer service here could really improve.
Great selection of cosmetic products and fragrances
Today, at 4:40 PM, I entered the Sephora store and had an interaction with one of the assistants. They sent me to the manager, Gabi, and she basically looked me up and down, commenting on my style of dress. I don’t think that should matter when a customer asks about makeup. I asked her a question, and she ignored me, turned away, and looked for someone else to help me. The whole time, she watched me as if I were suspicious, even though I’ve been a loyal customer for over 11 years. It’s disrespectful. I even called the other ... read more
Frequently asked questions about SEPHORA
How is SEPHORA rated?
SEPHORA has a 4.3 star rating with 164 reviews.
When is SEPHORA open?
SEPHORA is open now. It will close at 9:00 p.m.
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