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115 HILLSDALE MALL SPC 1016, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Returned a faulty Amika spray after just one week - Amika’s own customer service had confirmed the product issue. The employee at the register laughed and sarcastically accused me of lying, claiming I’d simply overused it. I’m a regular Sephora customer and this was my first return ever. Being treated like a thief over a legitimate, manufacturer confirmed defect was completely unacceptable. Won’t be back to this location.
I stopped by Sephora later in the evening to avoid the usual crowds, and I had a wonderful experience. Even though it was late, Onyx took the time to provide a thoughtful consultation and answered all of my questions without making me feel rushed. She also recommended some great alternatives to the products I normally use, and the suggestions were both helpful and informative.
I had a wonderful experience working with Gia at this location! She patiently helped me find the right products for my skin tone and gave great advice. I’d definitely recommend working with her!
I’ve been in the industry for over 30 years. I retired in 2020 I probably worked for every cosmetic company. As an account executive, regional manager, vendor you name it. This is my second time in the store. It is absolutely filthy, unsanitary and I should say disgusting even the floors are dirty. Gondolas are not kept clean. There’s barely any stock. You actually have to ask someone for help. No one approaches you. I’m surprised the store manager allows this kind of dirt and filth. I couldn’t wait to get out of there. Made... read more
SEPHORA has a 4.1 star rating with 514 reviews.
SEPHORA is closed now. It will open at 10:00 a.m.
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